KoinWorks NEO : Bantuan KoinWorks

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KoinWorks NEO

Besides the transaction list, what other information can I find on the Financial Overview page?

I want to change the category of a transaction in the list, is it possible?

Can I view a list of transactions within a specific timeframe?

Can I add balance to the NEO Account if the balance is empty?

What do I need to prepare if I want to activate a NEO Account?

Is the creation of NEO account and NEO Card chargeable?

Is there a deadline for payment on the payment link?

Is there a payment due date for the payment link?

Can I cancel a payment link?

How can I purchase products from KoinBill?

What payment methods can I use to purchase products from KoinBill?

What should I do if my transaction fails?

What are the terms and conditions to top up the NEO Card balance?

How does NEO Card work?

If my NEO Card has expired, what will happen to the remaining balance?

How long does it take for the money to be credited after making a payment?

What are the differences between each type of balance transfer?

If the payment due date has passed and the payment has not been made yet, what should I do?

E-Wallet Top Up

If my top up e-Wallet transaction fails, what should I do?

What is top up e-Wallet feature in KoinWorks NEO?

What is the maximum amount for top up e-Wallet per transaction?