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FAQ
KoinWorks NEO
Send Money
Send Money
How long does it take for the money to be credited after making a payment?
What are the differences between each type of balance transfer?
If the payment due date has passed and the payment has not been made yet, what should I do?
If my balance is insufficient at the scheduled balance transfer date, will the transfer still be processed?
What is the Send Money feature on KoinWorks?
My Payment Link status is "Paid," but the balance has not been credited. What should I do?
What are the fees charged for each balance transfer?
If my balance transfer fails, what should I do?
What are the available sources for sending funds if I want to transfer a balance?
Is it possible to cancel a balance transfer?