We provide an option for you to deactivate your account, there are several ways to submit your request:
1. Through KoinWorks App
You can submit a request through your KoinWorks application by following these steps:
- Open your Accounts page.
- Select “Account Preferences“
- Click on “Request Delete Account
- Select your reason for account deletion and submit your request
2. Via Customer Service
Our KoinCare officers will be more than happy to assist with your inquiries and concerns. You can contact KoinCare via Live Chat, WhatsApp, Email, or Phone.
Please fill out the following data in your request
- Full name:
- Date of birth:
- Address according to KTP:
- Registered phone number:
- Registered email address:
- Reasons for account deactivation: